App Terms of Service
Effective date: September 25, 2026
These Terms of Service form the end user license agreement governing your use of the mobile apps published by Turn Global (Pvt) Ltd on the Apple App Store and Google Play.
Looking for our mobile app policies?
1. Acceptance of Terms
These Terms of Service ("Terms") form the end user license agreement ("EULA") that governs your use of the mobile applications published by Turn Global (Pvt) Ltd ("we", "us", "our") under our developer accounts on the Apple App Store and Google Play (the "Apps"). By downloading or using an App, you agree to these Terms. If you do not agree, do not use the App.
Your use of an App is also subject to the terms and policies of the app store from which you obtained it, including the Apple Media Services Terms and Conditions or the Google Play Terms of Service, as applicable. If these Terms conflict with the usage rules of those app store terms, the app store terms prevail to the extent of the conflict.
2. Acknowledgement
You and we acknowledge that these Terms are concluded between you and Turn Global (Pvt) Ltd only, and not with Apple Inc. ("Apple") or Google LLC ("Google"). Turn Global (Pvt) Ltd, not Apple or Google, is solely responsible for the Apps and their content.
3. License to Use the Apps
We grant you a personal, limited, non-exclusive, non-transferable, revocable license to install and use the Apps on devices you own or control, for your own lawful use, in accordance with these Terms and the applicable app store rules.
For Apps obtained from the Apple App Store, this license is limited to use on Apple-branded products that you own or control and as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with the purchaser via Family Sharing or volume purchasing.
4. Acceptable Use
- Use the Apps only for lawful purposes and in compliance with all applicable laws.
- Do not reverse engineer, decompile, modify, or attempt to extract the source code of the Apps, except where such restriction is prohibited by law.
- Do not interfere with, disrupt, or attempt to gain unauthorized access to any systems, networks, or relay infrastructure used by the Apps.
- Do not use the Apps to transmit unlawful, harmful, or infringing content.
5. Privacy, Data Storage, and Google Drive
Our Apps are utilities that do not collect personal or personally identifiable information. Your App data is stored locally on your device, and any data relayed between devices is, in most cases, end-to-end encrypted. For full details, see our App Privacy Policy.
Where an App offers it, you may choose to back up, sync, or restore your App data using your own Google Drive account. This is optional and entirely under your control: you decide whether to connect Google Drive, what to store there, and when to use or delete it. Data saved to your Google Drive is stored by Google in your account, not on our servers, and we do not have access to it.
Your use of Google Drive, and any App data stored in it, is subject to Google's own terms and policies, including the Google Terms of Service, the Google Drive Additional Terms of Service, and the Google Privacy Policy. Google, not Turn Global (Pvt) Ltd, is responsible for the storage, availability, and security of data held in your Google Drive. You can revoke an App's access to your Google Drive at any time from your Google Account settings.
You are responsible for keeping your device and your Google account secure and for maintaining any backups you need. Deleting an App, resetting your device, or deleting files from your Google Drive may permanently remove your App data, and we are unable to recover it.
6. In-App Purchases and Subscriptions
Some Apps offer in-app purchases, including premium upgrades and subscriptions. All in-app purchases are made through, and all payments are processed and billed by, the Apple App Store or Google Play, and are governed by their respective terms of use, including the Apple Media Services Terms and Conditions and the Google Play Terms of Service. We do not receive, process, or store your payment information.
Prices are shown in the App before you confirm a purchase and may vary by region. Payment is charged to your Apple ID or Google account at confirmation of purchase.
Subscriptions renew automatically at the end of each billing period unless cancelled at least 24 hours before the end of the current period, and your account will be charged for renewal within the 24 hours before the current period ends. You can manage or cancel subscriptions at any time in your Apple ID or Google Play account settings. Deleting the App does not cancel a subscription.
Purchases are linked to your Apple or Google account. If you have an eligible purchase, you can restore it on your devices using the store's standard restore feature.
7. Refunds
Because in-app purchases are processed by the app stores, all billing, refund, and cancellation requests are handled by Apple or Google in accordance with their respective policies. Any refund eligibility is determined solely by the applicable app store.
8. Advertising and Premium
Some Apps are supported by advertising delivered through Google AdMob and AdMob mediation, which may include third-party ad networks such as Unity Ads and others. These providers operate under their own terms and privacy policies.
Where offered, you can remove all advertising by purchasing the premium (ad-free) version or subscription within the App.
9. Maintenance and Support
Turn Global (Pvt) Ltd is solely responsible for providing any maintenance and support services for the Apps, as described in these Terms or as required under applicable law. You acknowledge that Apple and Google have no obligation whatsoever to furnish any maintenance or support services with respect to the Apps. Support requests can be submitted through our App Support page or by email using the contact details below.
10. Third-Party Services and Terms
The Apps may rely on third-party services and software (including app store platforms, advertising networks, and operating system features). We are not responsible for the content, policies, or practices of these third parties, and your use of their services may be subject to their own terms.
You must comply with all applicable third-party terms of agreement when using the Apps. For example, you must not be in violation of your wireless carrier or data service agreement when using an App that uses a network connection.
11. Intellectual Property
The Apps, including their software, design, branding, and content, are owned by or licensed to Turn Global (Pvt) Ltd and are protected by applicable intellectual property laws. Except for the limited license granted above, no rights are transferred to you.
In the event of any third-party claim that an App, or your possession and use of an App, infringes that third party's intellectual property rights, Turn Global (Pvt) Ltd, not Apple or Google, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
12. Warranty and Disclaimers
To the extent not effectively disclaimed, Turn Global (Pvt) Ltd is solely responsible for any product warranties, whether express or implied by law. Subject to that, the Apps are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, and we do not warrant that the Apps will be uninterrupted, error-free, secure, or compatible with every device or operating system version.
For Apps obtained from the Apple App Store: in the event of any failure of an App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for that App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Turn Global (Pvt) Ltd.
13. Product Claims
Turn Global (Pvt) Ltd, not Apple or Google, is responsible for addressing any claims by you or any third party relating to the Apps or your possession and/or use of the Apps, including, but not limited to:
- product liability claims;
- any claim that an App fails to conform to any applicable legal or regulatory requirement; and
- claims arising under consumer protection, privacy, or similar legislation, including in connection with an App's use of the HealthKit and HomeKit frameworks.
14. Limitation of Liability
To the maximum extent permitted by law, Turn Global (Pvt) Ltd is not liable for any indirect, incidental, special, or consequential damages, or any loss of data, arising from your use of or inability to use the Apps. Nothing in these Terms limits our liability to you beyond what is permitted by applicable law.
15. Legal Compliance
You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
16. Third-Party Beneficiary
You and we acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
17. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the effective date above. Continued use of an App after changes take effect constitutes acceptance of the updated Terms.
18. Developer Name, Address, and Contact
The Apps are developed and published by Turn Global (Pvt) Ltd. Please direct any questions, complaints, or claims with respect to the Apps to:
- Developer: Turn Global (Pvt) Ltd
- Address: 37 Main Street, Battaramulla, 10120, Colombo, Sri Lanka
- Email: support@turn.global
- Support: https://turn.global/apps/support

